1. Data Controller
Pluzarinwhron.world
Neumarkt 2, 50667 Köln, Germany
Email: ask@pluzarinwhron.world
2. Purpose of Data Processing
We process your personal data for the following purposes:
- Processing and fulfilling orders
- Responding to inquiries and customer support
- Improving our website and services
- Compliance with legal obligations
- Marketing communications (only with your consent)
3. Legal Basis (GDPR)
We process data based on: consent (Art. 6(1)(a) GDPR), contract performance (Art. 6(1)(b) GDPR), legal obligation (Art. 6(1)(c) GDPR), and legitimate interests (Art. 6(1)(f) GDPR).
4. Data We Collect
We may collect: name, email address, postal address, phone number, order history, IP address, and cookie data. We collect only data necessary for the stated purposes.
5. Data Retention
Order data: 10 years for tax and legal compliance. Marketing data: until withdrawal of consent. Analytics data: up to 26 months. Support inquiries: 3 years.
6. Your Rights
Under GDPR you have the right to: access, rectification, erasure, restriction of processing, data portability, object to processing, and withdraw consent. You may lodge a complaint with a supervisory authority.
7. Data Security
We use HTTPS encryption, secure servers, access controls, and regular security assessments to protect your data.
8. Third-Party Sharing
We may share data with payment processors, shipping providers, and analytics services. All processors are bound by data processing agreements.
9. International Transfers
Data may be transferred to countries with adequate protection or under Standard Contractual Clauses approved by the EU Commission.
10. Contact
For data protection inquiries: ask@pluzarinwhron.world or Neumarkt 2, 50667 Köln, Germany.