1. Data Controller
Pluzarinwhron.world
Neumarkt 2, 50667 Köln, Germany
Email: ask@pluzarinwhron.world
2. Right of Withdrawal (EU Consumers)
You have 14 days from receipt of goods to withdraw from the contract without giving a reason. To exercise this right, inform us of your decision by email or post.
3. Return Process
Return products in their original packaging, unused and unopened where possible. Send to: Pluzarinwhron.world, Neumarkt 2, 50667 Köln, Germany. You bear the direct cost of return shipping.
4. Refund Timeline
We will refund payments within 14 days of receiving your withdrawal notice. Refunds use the same payment method unless you agree otherwise. We may withhold refunds until we receive the returned goods.
5. Exceptions
The right of withdrawal may not apply to sealed goods that have been unsealed after delivery (e.g., supplements). Please contact us for clarification.
6. Defective Products
If you receive a defective product, contact us immediately. We will arrange replacement or refund in accordance with applicable warranty laws.
7. Contact
For refund inquiries: ask@pluzarinwhron.world or Neumarkt 2, 50667 Köln, Germany.